TOPEKA – The Cold Weather Rule, designed to help Kansans who are behind on their utility payments avoid disconnection during the winter months, begins Nov. 1 and remains in effect through March 31.
The Cold Weather Rule, first enacted by the Kansas Corporation Commission in 1983, prevents or limits utility companies from disconnecting a customer’s natural gas or electric service during periods of extreme cold. Utility companies are prohibited from disconnecting a customer’s service when temperatures are forecast to be at or below 35 degrees over the next 24 hours. In addition, the rule requires utility companies to offer a 12-month payment plan to allow consumers to maintain or re-establish utility service.
More information about the Cold Weather Rule may be found at http://kcc.ks.gov/consumer-information/cold-weather-rule.